Inventory Management

Stock Levels: Checking inventory levels to ensure they align with demand.

Stock Rotation: Verifying that older stock is sold before newer stock (FIFO).

Pricing Accuracy

Price Tag Verification: Ensuring that the prices on the shelves match the POS system.

Promotional Pricing: Checking that discounts and promotional prices are correctly implemented.

Merchandising

Planogram Compliance: Ensuring products are displayed according to the planned layout.

Product Placement: Checking if high-margin products are placed in optimal locations.

Shelf Space Utilization: Verifying that the shelf space is used effectively and as per agreements.

Store Appearance

Cleanliness: Assessing the cleanliness and organization of the store.

Signage and Displays: Ensuring signage is clear, accurate, and visually appealing.

Lighting and Ambiance: Checking that lighting and overall store ambiance enhance the shopping experience.

Customer Experience

Staff Behavior: Observing interactions between staff and customers.

Service Speed: Evaluating the efficiency of checkout and customer service processes.

Customer Feedback: Gathering and analyzing feedback from customers to identify areas for improvement.

Sales Performance

Product Availability: Ensuring high-demand products are always in stock.

Competitor Benchmarking: Comparing performance with competitors to identify strengths and weaknesses.

Compliance Checks

Health and Safety Regulations: Ensuring the store complies with local health and safety standards.

Legal Compliance: Verifying that all licenses and permits are up to date.

Company Policies: Checking adherence to company policies regarding operations and customer service.

Technology and Systems

POS System Functionality: Ensuring that the Point of Sale system is functioning properly.

Data Accuracy: Checking the accuracy and consistency of sales and inventory data.

Supply Chain Efficiency

Vendor Compliance: Ensuring suppliers meet the agreed standards for quality and delivery.